Practice Management

This is the first part in our series about phone systems for doctors offices. Click here to read Part II about how to choose the right phone system for your doctors office. For further information, click here for Part III and Part IV of this series.

Sick, tired, anxious, frustrated, new or existing, and busy. Answering the phone at a doctor’s requires a lot of patience and multitasking.

Handling the calls professionally while orienting the urgency of the situation to the doctor’s schedule is critical to the practices’ success.

Adhering to a precise and consistent process that is engineered for efficient growth starts and ends with your patients satisfaction.

If you are fresh to the world of owning or running a healthcare practice, you may easily overlook the importance of properly marketing yourself and your new practice. Or, perhaps, you know it’s important, but you don’t know where to begin. It is this time in your career that is…

Last week, we shared how to build your own patient personas.  We've gone through this process many times with our doctor-clients, and often times, their initial reaction is usually one of skepticism. They wonder, "How is this exercise going to add value to my practice, and benefit me?" (Learn more…